Self storage
Every rental call handled like your best rep took it.
Objections, insurance pushback, two-unit payments, access codes. Handled without missing a step, even when the caller opens hostile.
- 24/7
- Every call answered, no exceptions
- SiteLink · StorEdge · Storeganise · SSM · Cubby · Monument
- Live FMS write-back
- 2 units, 1 call
- Multi-unit balances resolved live
The magic
Six calls your team doesn't have to take
Real self storage calls: a hostile opener, insurance pushback, a multi-unit payment, and one tenant complimenting the AI on the way out.
Scenario
Every objection, one call
- Situation
- Caller opens hostile and asks for a unit size that isn't available at this site.
- Agent response
- Agent doesn't argue or get defensive, redirects to available options and holds the line on pricing.
- Outcome
- Caller stays on the call instead of hanging up, moves toward booking.
The plumbing
Every call also does the paperwork
The moment a scenario above ends, this runs automatically. No one on your team touches it.
Call comes in
Voice, SMS, or web chat, routed to the facility's trained agent.
Agent resolves it
Handles objections, payments, access requests, and collections live.
Writes to the FMS
Updates the tenant or lead record directly.
unit_sizeinsurance_statuspayment_statusdiscount_flagaccess_codecollections_noteSiteLink · StorEdge · Storeganise · SSM · Cubby · MonumentPost-call summary
Emails the facility manager a clean recap and next step.
Logged for compliance
Recording and transcript stored against the account for audit and dispute defense.
getuniti.com
Ask us what our voice AI agents can do for your storage portfolio
Bring us five real calls from last week. We'll show you exactly how the agent would have handled each one.
Book a walkthrough